Privacy Policy

Updated: 17 September 2022


  1. Introduction
    1.1Ventum MEP Air Conditioning LLC (“Ventum”), a company registered in Dubai, with a registered address at Office No. 03, Second Floor, BVS Business Center, Barsha Valley, 11 Street 373, Al Barsha 1, Dubai, P.O. Box 451066, UAE, owns and operates the website www.ventum.ae (“Website”).
    1.2This Privacy Policy (the “Policy”) forms a part of the Terms of Use relating to the use of the Website, and by using the Website you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on the Website. If you do not agree to the Policy (including any amendments), then you should immediately cease using the Website.
    1.3Throughout this Policy, the terms “we”, “our”, “us” means Ventum MEP Air Conditioning LLC and its employees, officers, agents, affiliates or assigned parties.
    1.4 This Privacy Policy is effective between you and us as of the date you accept this Policy, and you do so by default through the use of the Website.
    1.5 If any term of this Policy is or may become for any reason invalid or unenforceable at law, the validity and enforceability of the remainder will not be affected.
    1.6Data Controller means a person (either alone or jointly or in common with other persons) or legal entity, who, determines the purposes for which and the manner in which any personal data are, or are to be, processed.
    1.7Ventum MEP Air Conditioning LLC is the Data Controller in respect of personal data processed by the Website.
  2. Your Information
    2.1The type of information we collect from you is either personal to you, or is general in nature:
    a.Personal Information: When you register on the Website as a user or otherwise, update your information, request for quotation or services, take part in promotions or campaigns, sign into our mobile application using Personal Information or a social media account, send emails to us, send support requests, contact sales agents via forms or phone numbers made available on our website, provide feedback, or when you report a problem with our website, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, request and transaction history, and other such ‘Personal Information’.
    b.General Information: We also receive more general information from you as a result of your visits to, and use of, the Website. This general information does not identify you personally, and can include information such as your IP address, the date and time you access the Website, length of time you spend on the Website, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to our Website, and other such ‘General Information’.
  3. Security
    3.1Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via this Website or by e-mail is totally secure and safe.
  4. Use of Cookies
    4.1Like many websites, this Website uses cookies (which may also be placed and read by third party providers, including but not limited to Google Analytics and Double Click for Publisher. Further information regarding Google partner sites can be found at the following link: https://www.google.com/policies/privacy/partners/), which are files that collect data and store information on your hard drive. Cookies are used for purposes that include but are not limited to allowing the user of such information or the website to identify account holders, track new users, record session information, and generally to optimize your experience. For online advertising campaigns, cookies are automatically deleted after a period of time that can be provided upon request to info@ventum.ae.
    4.2Most browsers accept cookies automatically but if you choose you can disable the cookies from your browser, you may find that certain functions and features will not work as intended on the services.
    4.3We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: http://www.aboutcookies.org/ or http://www.allaboutcookies.org/.
  5. Contact Forms
    5.1This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.